Terms & Conditions

TERMS & CONDITIONS

Welcome to RISINGSTAR TECHNOLOGY[cite: 1, 2]. These Terms and Conditions govern your access to and use of our website [www.risingstar360.com](https://www.risingstar360.com) as well as our digital marketing, web engineering, graphic design, branding, SEO, and business growth services[cite: 1, 2].

By accessing our website or engaging our services, you agree to comply with and be bound by these terms[cite: 1, 2]. If you do not agree with any part of these Terms and Conditions, please discontinue use of our site and services immediately[cite: 1, 2].

1. Service Scope & Deliverables

  • Custom Service Agreements: RISINGSTAR TECHNOLOGY provides customized digital solutions based on project requirement documents, technical specifications, and service packages agreed upon prior to project kickoff[cite: 1, 2].
  • Project Execution: We deliver services—including website design, social media management, performance advertising, branding kits, and search engine optimization—using industry-standard practices and modern technologies[cite: 1, 2].
  • Scope Adjustments: Any additional features, third-party integrations, or custom requirements requested outside the initial project scope will be quoted separately as an add-on.

2. Client Obligations & Asset Delivery

To ensure timely delivery, the client agrees to:

  • Provide all necessary brand assets, official logos, images, vector files, and content copy in the requested dimensions and formats.
  • Supply required server, domain, CMS, or ad account access credentials in a timely manner[cite: 1, 2].
  • Review milestone deliverables promptly and provide consolidated feedback within agreed review windows.
  • Warrant that all materials, media, and copy provided to RISINGSTAR TECHNOLOGY do not infringe upon any third-party intellectual property or copyrights[cite: 1, 2].

3. Commercials, Invoicing & Payments

  • Milestone Structure: Unless agreed otherwise in writing, standard projects require a 50% advance deposit upon contract confirmation and the remaining 50% balance upon final project completion, testing, and deployment.
  • Delivery Schedule: Project timelines (e.g., standard 7–10 working days) begin only after the initial advance payment is confirmed and all foundational assets are received.
  • Late Payments: Failure to clear milestone invoices or final handover payments may result in temporary suspension of project development, campaign delivery, or live server deployment.

4. Intellectual Property & Ownership

  • Client Ownership: Upon full and final settlement of all project invoices, full ownership rights to final approved design files, custom website codebases, and brand assets are transferred to the client.
  • Pre-Existing Frameworks: Open-source software, WordPress CMS core, third-party plugins, and development libraries remain under their respective open-source or proprietary licenses.
  • Agency Portfolio Rights: RISINGSTAR TECHNOLOGY reserves the non-exclusive right to display completed project screenshots, design mockups, and case summaries in our professional portfolio and marketing showcases[cite: 1, 2].

5. Revisions & Approvals

  • Revisions requested during the development phase must align directly with the initial project specification.
  • Once a deliverable or full website build is formally signed off and deployed live, subsequent modifications or maintenance will fall under ongoing support agreements[cite: 1, 2].

6. Limitation of Liability & Third-Party Platforms

  • Platform Policies: RISINGSTAR TECHNOLOGY is not liable for account suspensions, policy changes, ad disapprovals, algorithm shifts, or service outages caused directly by third-party platforms (including Google, Meta/Facebook, YouTube, hosting providers, or domain registrars)[cite: 1, 2].
  • Business Outcomes: While we utilize data-backed strategies, specific revenue, sales volume, or keyword rank guarantees depend on market dynamics, product demand, and external competitive factors[cite: 1, 2].

7. Termination of Service

Either party may terminate an ongoing agreement with written notice if the other party breaches material terms. Upon termination, the client remains responsible for payment covering all work completed up to the date of notice.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in Dhaka, Bangladesh

9. Contact Information

For inquiries, support, or legal questions regarding these Terms & Conditions, please reach out to

  • Company Name: RISINGSTAR TECHNOLOGY
  • Corporate Address: KA-32/5-A, Palash Tower, Level 6 (Opposite Suvastu Nazar Valley), Shahjadpur, Gulshan, Dhaka-1212, Bangladesh
  • Official Email: risingstaragencybd@gmail.com
  • Phone / WhatsApp: 01858300230
  • Website:www.risingstar360.com